Can I try NGChat before I buy a plan?
Of course! We offer the possibility of testing our live chat for 14 days free of charge! No hidden costs apply when you decide to test our tool. You will also not need a credit card. You can update your account to a paid subscription plan at any time.
What features are available in the 14-day trial package?
During the free trial period, you will be able to test all features offered by the full NGChat package. This means that you can test our live chat in the same extent as in the case of Enterprise accounts.
What happens after the trial period ends?
During the trial period you will receive a message to update your account to a paid plan. You can select one of the available plans or cancel further subscription. In the latter case, the account will become inactive and you will not incur any costs.
How can i make the payment?
We accept credit card and PayPal payments only.
Can I change the subscription at any time?
Yes. The subscription plan can be changed in the Administrative Panel, under the Account tab by selecting the desired subscription version.
What should I do if I have any problems with installing NGChat?
If you have any problems with using NGChat or its activation on your website, feel free to contact us at any time at firstname.lastname@example.org or use the live chat available on our website.